RPL Kit-SIT50422 Diploma of Hospitality Management AHC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour If you require RPL Kits with comprehensive benchmarking

commission

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTINF001 Comply with infection prevention and control policies and procedures HLTSTE001 Clean and disinfect reusable medical devices HLTSTE002 Inspect and pack reusable medical devices HLTSTE003 Sterilise loads HLTSTE004 Manage sterile stock HLTSTE005 Care for reusable medical devices HLTWHS001 Participate in workplace health and safety HLTWHS005 Conduct manual tasks safely Elective units BSBADM311 Maintain business resources BSBINM301 Organise workplace information BSBWOR301 Organise personal work priorities and development HLTSTE006 Chemically disinfect reusable medical devices * We can develop additional elective units that are not listed on request (Please contact us for further information)

ACSF-mapped resource provides RTOs with a streamlined

Core units HLTAID011 Provide first aid MSFGG2014 Cut thin glass by hand MSFGG2015 Process glass by basic machines MSFGG3039 Manually move glass MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSMWHS200 Work safely MSFGG2013 Move single glass sheets by mechanical means MEM30031A Operate computer-aided design (CAD) system to produce basic drawing elements MSFGG3024 Form glass MSFGG3025 Apply patterns and designs to glass MSFGG3023 Apply and handle films MSFGG3031 Cut thick glass MSFDG3002 Prepare and install architectural engineered leadlight and stained glass MSFDG3003 Paint and fire glass MSFGG3038 Conduct commercial and structural reglazing MSFDG3001 Protect leadlight and stained glass MSFGG3031 Cut thick glass MSFGG4017 Apply standards and codes of practice for the glass and glazing industry MSFGG4024 Assess designed glass conservation requirements MSFGG4025 Apply innovation in contemporary designed glass If you require RPL Kits with comprehensive benchmarking

RPL Kit-SIT50422 Diploma of Hospitality Management AHC aggressive or abusive customers SIRXCEG009Our RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information