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Core units CPCCCM2012 Work safely at heights CPCPCM2039 Carry out interactive workplace communication CPCPCM2040 Read plans
aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
check and record concrete deliveries RIICRC315D Use concreting materials and equipment RIICCM206D Support plant operations If you require RPL Kits with comprehensive benchmarking
Units of competency RIIRIS402D Carry out the risk management process RIICWD503E Prepare traffic management plans and traffic guidance schemes If you require RPL Kits with comprehensive benchmarking
LLND Kit-ICTNWK502 Implement secure encryption technologies Training And Assessment Strategy Core units CPCCCM2012 Work safelyEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational