Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking
Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHGAM001 Provide responsible gambling services If you require RPL Kits with comprehensive benchmarking
low elements SISXCCS001 Provide quality service SISOCHC003 Lead challenge course sessions
Units of competency AHCPMG308 Implement pest management strategies AHCBIO204 Follow site biosecurity procedures FBPFSY1001 Follow work procedures to maintain food safety AHCPLY205 Grade and pack eggs for human consumption * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency HLTAUD002 Conduct play audiometry HLTAHW025 Provide information and strategies in health care HLTAUD003 Assess and respond to occupational noise risk If you require RPL Kits with comprehensive benchmarking
Assessment Kit-ICTDBS503 Create a data warehouse MSA Core units FNSCRD401 Assess creditOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of